BREAKTHROUGH TOUCH EXPERIENCE (TX) FOR BREAKTHROUGH EV SOLUTIONS
DMC EV SOLUTIONS
Choose the right charging Connector:
The touchscreen interface guides users to select their vehicle model or connector type, ensuring compatibility, and provides visual instructions on how to connect specific connectors.
Designate charging Power and Speed:
Touchscreen displays the available charging speeds and recommends the optimal one based on the vehicle's capabilities. When detecting the vehicle type, touchscreen computing will recommend or automate the power/speed selection.
Communicate with the Battery Management System (BMS):
Touchscreen shows real-time feedback from the BMS, such as battery temperature, health, and optimal charging speed and displays alerts or warnings if any issues arise.
Implement Safety Protocols:
In case of any safety concerns (e.g., ground fault detected), the touchscreen displays clear warnings and instructions on what steps the user should take.
Network Connectivity:
One of the leading causes of charging station disruptions is gap in network connectivity. The touchscreen displays the connectivity status and allows users to connect their vehicle's system to the station for enhanced features, if supported.
DMC DRIVER EXPERIENCE SOLUTIONS
Ease of Use:
Provide an intuitive user interface with step-by-step instructions for the entire charging process, including visual aids and animations.
Payment System:
Touchscreen solution allows users to swipe, tap, or scan to pay, integrate with mobile payment systems, and leverage QR codes for additional functionality.
Real-time Information:
Touchscreen displays the current charging status, including charge level, estimated completion time, and cost. Progress bars and animations provide a visual representation.
Accessibility:
Touchscreen offers an adjustable interface with options for larger text, voice commands, or even braille for visually impaired users.
Amenities and Comfort:
Touchscreen provided information about nearby amenities, with maps, directions, and estimated walking times.
Safety and Security:
In case of emergencies, display a prominent "Emergency Stop" button on the touchscreen. Additionally, integrate a direct line to customer support or emergency services. Integrate with security camera feeds to provide physical threat monitoring/security in urban/remote charging settings.
Availability and Reservations:
Display real-time availability of nearby charging stations, or the next stop on their journey, and allow users to reserve a spot in advance.
Customer Support & Feedback:
Integrate a live chat feature, or direct call button, into the touchscreen UI for immediate assistance. Provide an easy-to-use feedback form or rating system, allowing users to report issues or provide suggestions.
Environmental Awareness:
Display information about the energy source, such as the percentage derived from renewable sources. An environmental impact calculator can also show users the CO2 savings from using the station.
CONNECT WITH AN EXPERT FROM USCO AMERICA TO GET STARTED