DMC PCAP TOUCH CONTROLLER SOLUTIONS
Engineering excellence from the global leader in display, HMI, and embedded technology
In today’s global industrial landscape, capacitive touch screens (PCAP) are revolutionizing how companies operate, offering unparalleled interactivity and efficiency. Yet, customer desire to transition to these advanced systems often encounters significant hurdles, particularly when it comes to customization and technical support.
USCO America, in collaboration with DMC, brings over 30 years of expertise to the table, developing both touchscreen sensors and proprietary touch screen controllers. This comprehensive approach has earned us the trust and confidence of clients across more than 20 countries, who rely on our quality and performance to meet their diverse needs. In fact, it is this level of commitment and technical innovation that is behind the world’s leading machine builders choosing DMC for 37M+ systems.
At USCO America, we understand that our clients face unique challenges that require specialized solutions. Unlike major manufacturers who may only focus on controllers, our dual expertise in both sensors and controllers uniquely positions us to tackle these challenges head-on. Learn more in the customer success stories that follow below.
Product: General purpose semi-outdoor touch monitor
Challenge: High-Luminance LCD Noise
Clients often encounter malfunctions due to noise interference from high-luminance LCDs intended for semi-outdoor use. In this case, the customer faced additional difficulties because they purchased touch sensors and controllers from a different manufacturer. When traditional sensitivity adjustments fail to resolve these issues … USCO America steps in to meet the customer need with an integrated dual-strategy solution. By applying EMI shield glass and customizing the touch screen controller, we successfully mitigate noise, ensuring reliable touch functionality. Only USCO brings expertise to integrate and ustomize a unique sensor/controller solution.
Product: Clean Room Entry/Exit Control Panel
Challenge: Dual/Multi Touch screen control
Managing dual touch screens for clean room entry and exit poses a unique problem. System restarts can cause control linkages to swap and create a risk of one screen’s touch signal triggering a response on the other screen.
The customer requested the use of a single control board for two touch screen monitors, one on the outside (entry side) and one on the inside (exit side). USCO America’s DMC Touch Driver (DMT-DD) solves this by assigning unique IDs to each touch screen, preventing any mix-up and ensuring consistent control post-restart.
Product: Kitchen appliance control display
Challenge: Concerns about breakage of fragile PCAP Touch screens
PCAP touch screens with high dynamic visibility and contrast are attractive for modern commercial kitchens. The risk of glass breakage in PCAP touch screens is a significant concern in the bustling environment of a commercial kitchen with metal pots and pans and sharp-edged cutlery. USCO America’s innovative solution
replaces glass with a sturdy 3mm transparent resin cover, offering enhanced flexibility and resilience.
PCAP touch screens require high sensitivity, particularly when there is a low dielectric constant between the panel and the finger. Resin materials have a much lower dielectric constant compared to glass, and the air gap exacerbates this.
Product: Food Processing Machine
Challenge: Moisture Protection for Controller Board
Food processing machines face steam and continuous direct water contact. Significant moisture threatens the integrity of touch screen controllers. When off-the-shelf solutions fall short, USCO America customizes moisture protection by applying a condensation-proof coating to the controller board. Rigorous testing in our factory confirms the efficacy of this approach, ensuring uninterrupted operation in moist environments.